If you are in the United States, please see the shipping details below.  If you are an international customer, please call us at 903.586.2531 or email us at

How much is shipping?
We usually ship via UPS, but sometimes we will choose to ship via USPS.  Your shipping charges will be show during checkout.

How are shipping charges calculated?
Once you have filled your cart, you will be able to check shipping rates before submitting your order.  Shipping charges include the cost of processing and transportation.

How do I know my order was received?
After submitting your order, a confirmation of your order will be emailed to you.  

Can I track my order?
You will receive a tracking number via email which will allow you to track your products.

How quickly do you ship?
To allow for packing time we process all orders received before noon and do our best to get them out the same day or the next.  Most orders are shipped in 1-3 business days.  For expedited shipping methods such as Next Day, 2nd Day, 3 Day Select, etc, we do our best to ship those out the within one business day and the same day when possible.  Please keep this in mind when ordering and choosing an expedited shipping method.  You can also review the map below to see the estimated number of days you are away from us via UPS.  If you do need your order by a specific date, we suggest that you please call us at 903.586.2531 or email us at

What if I need my order in a hurry?
If you need your order expedited and must have it by a certain date, please call us at 800.388.2001 to discuss the best option to get your order to you when you need it!

Is my order automatically insured?
UPS shipments will be trackable and insured.

International Customers...
Please call us at 903.586.2531 or email us at